Legal

Terms of Service

The agreement between you and Sproutt. We've kept it in plain language — vague terms protect nobody.

Last updated: 6 August 2026
Draft — needs legal review before launch.Written by your developer, not a lawyer. Consumer protection, refund and liability rules vary by jurisdiction and often override what a website's terms say. Have a qualified advisor review this, and fill in the company details in src/lib/site-config.ts, before you publish.

1. Who these terms are with

These terms are between you and Sproutt, registered at Hyderabad, India. By using this site or creating an account, you agree to them. If you don't, please don't use the site.

2. Your account

  • You must give accurate information when you sign up, and keep your password to yourself.
  • You're responsible for activity under your account. Tell us promptly if you think someone else has access.
  • You must be old enough to enter a contract where you live, and at least 13.
  • We may suspend or close an account that's being used to break these terms, defraud us, or attack the service.

3. Orders

An order isn't accepted until we confirm it. If a product is listed at the wrong price or is unavailable, we may decline the order and refund you in full — we'll tell you if that happens.

Prices include applicable taxes unless stated otherwise at checkout.

4. The tree commitment

This is the part that makes Sproutt what it is, so we want to be exact about what we're promising.

  • Each product displays the number of trees it funds. When your order is paid, that number is added to your contribution total.
  • The count is fixed at the time of purchase. If we later change a product's tree count, your completed orders keep the number they were bought at.
  • Funding and planting are separate. Your purchase funds a specific number of trees. Planting happens in batches with our partners, on their schedules and subject to season, site and weather. We do not promise a planting date for an individual order.
  • If an order is cancelled or refunded, its trees are removed from your total, because the contribution was tied to that purchase.
  • Your contribution total reflects funded trees. It is not a claim about carbon offset, and we don't market it as a certified offset.

5. Cancellations and refunds

You may have a statutory right to cancel and be refunded, which these terms don't take away. Where such a right applies, it stands regardless of anything else on this page.

To request a refund, contact us at hello@sproutt.life. Refunded orders have their trees removed from your total, as above.

6. Acceptable use

Please don't:

  • Try to break, overload, or gain unauthorised access to the service
  • Attempt to alter your own or anyone else's contribution total
  • Scrape or copy the site's content for a competing service
  • Use the site to break the law or infringe someone's rights

7. Our content

The Sproutt name, logo, site design, text and images belong to us or our licensors. You may not reuse them commercially without our written permission. You keep ownership of anything you submit, and grant us permission to use it as needed to operate the service.

8. Availability

We aim to keep the site running, but we don't guarantee uninterrupted access. We may change, suspend or discontinue features — including this site — and we'll give reasonable notice where a change materially affects you.

9. Liability

Nothing here limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that can't be limited by law.

Subject to that, we aren't liable for indirect or consequential losses, and our total liability relating to an order is limited to the amount you paid for it.

10. Changes to these terms

We may update these terms. The date at the top shows the last substantive change. If a change materially affects your rights, we'll tell you by email. Continuing to use the site after a change means you accept it.

11. Governing law

These terms are governed by the laws of India, and its courts have jurisdiction over any dispute — without removing any consumer protection you have where you live.

12. Contact

Legal enquiries: hello@sproutt.life. For everything else, see our help page or read our Privacy Policy.